Frequently Asked Questions
Experiencing issues? Chances are we've got you covered in our FAQs.
Experiencing issues? Chances are we've got you covered in our FAQs.
View our documentation, getting started guides, best practice and tutorials.
Download our SDKs, view the source code and review previously resolved questions and issues.
Search for previously asked questions on StackOverflow, or post your own.
Lookup the error code to understand the problem.
Think there's a problem with the platform? Check our status or report an incident.
During Europe (GMT) and US (EST) business hours, our first-line support team are here to help through our site's live chat feature.
Raise a support ticket, and our support team will respond during Europe (GMT) and US (EST) business hours. Target response time: Best effort.
Email our support team, and we'll automatically create a ticket for you and respond within during Europe (GMT) and US (EST) business hours. Target response time: Best effort.
You can upgrade at any time.